How do I add a new user to Courtware Hosting (Azure)?

How do I add a new user to Courtware Hosting (Azure)?

Due to the sensitive nature of the data contained on the Courtware Hosting servers, users can only be added by the JusticeONE team.

Please submit a support request and include the full first and last name of the user to be created, as well as the agency (including the state), in the description.

Example:  "Please add John Smith as a user for Testville GA Municipal Court."

If you are the individual needing access, please contact your agency supervisor / manager and have them submit on your behalf.  Requests submitted by an individual for themselves will have to be verified with the agency.

    • Related Articles

    • Changing Courtware Azure Hosting Password

      ? How to Change Your Password on Windows Server via RDP If you're connected to a Windows Server machine using Remote Desktop and need to change your password, follow these simple steps: ? Step-by-Step Instructions Connect to the Server via RDP Use ...

    • OLE error code when running VCMS on Courtware Hosting (Azure) Server

      Complaint: We are receiving an OLE error code and can not log in to VCMS. This is most often caused by maintenance processes that run automatically each night to ensure proper operation of the server. Any user that is still signed into Courtware ...

    • How to Add a New Vehicle Model in JusticeONE

      Learn the necessary steps to register a new vehicle model within the Justice One administrative portal. This guide simplifies the navigation process to ensure you can efficiently manage your vehicle lookup values. Portal Access 1. Navigate to ...

    • How do I add a new user to JusticeONE®?

      To add a new user in JusticeONE® you will need to be an administrator. User Management The “User Management” category contains “Roles/Permissions,” “Users,” “User Lock Groups,” and “Role Templates.” Roles and Permissions The “Roles/Permissions” ...

    • Why do I Have to Select Checkboxes Every Time I Connect to Courtware Hosting Services?

      In early 2026, Microsoft rolled out some updates regarding the Remote Desktop Protocol (RDP) connection process. These updates were made with security in mind, however they do cause some inconvenience. Below is content from an article published by ...