Welcome to the JusticeONE Customer Support Portal

Welcome to the JusticeONE Customer Support Portal



We are thrilled to introduce the **JusticeONE Customer Support Portal** — your one-stop resource for all support and service needs. Whether you need help resolving an issue, accessing resources, or managing your support tickets, this portal offers a seamless, user-friendly experience.

Visit the portal by going to https://justice-one.net and clicking on the **Access Customer Support** button.

Key Features of the JusticeONE Support Portal

1. **Registration**
To access all the features of the portal, we recommend registering an account. Here’s how:

1. Navigate to https://justice-one.net and click on the **Access Customer Support** button.
      
2. Click on the **Sign Up** button located in the top-right corner.
      
3. Fill out the registration form with your details, including name and email address, and verify that you are human by entering the Captcha code.
      
4. Submit the form. You will receive a confirmation email with the subject line of "JusticeONE® Customer Support Customer Self Service Portal Invitation" .
      
5. Click the link in the confirmation email to activate your account.

Once registered, you can log in to take full advantage of the portal’s features.

2. Login

Already registered? Logging in is simple:

1. Go to https://justice-one.net and click on the **Access Customer Support** button.
2. Click **Login** in the top-right corner.
3. Enter your registered email and password, then click **Sign In**.

Once logged in, you’ll have access to all personalized features, including your ticket history and knowledge base articles.

3. **Creating a Support Ticket**
Need assistance? Create a support ticket in just a few steps:

1. Log in to the portal.
2. Navigate to the **Submit a Ticket** section.
3. Fill out the ticket form, including details such as the issue type, priority, and a detailed description of your concern.
4. Attach any relevant files or screenshots to help us understand your issue better.
5. Click **Submit** to send your ticket to our support team.
6. Additionally, you can submit a support ticket through this portal without logging in, however you will have to enter a few additional pieces of information, as well as complete a captcha verification for each ticket.

You’ll receive a confirmation email with your ticket number and updates as our team works on your issue.



4. **Reviewing Existing Tickets**
Track the status of your open or past tickets with ease:

1. Log in to your account.
2. Go to the **My Tickets** section.
3. Browse your ticket history to view their status, responses, and resolution details.

This feature ensures transparency and allows you to stay informed throughout the support process.

5. **Knowledge Base**
Find answers to common questions and detailed guides in the Knowledge Base:

1. Access the **Knowledge Base** from the portal’s main menu.
2. Use the search bar to quickly locate articles or browse through categorized topics.
3. Read step-by-step guides, FAQs, and troubleshooting tips tailored to JusticeONE users.

Our Knowledge Base is regularly updated to ensure you have access to the latest information and self-help resources.

 Benefits of the JusticeONE Customer Support Portal
- **24/7 Access**: Reach support and resources anytime, anywhere.
- **Efficiency**: Quickly find solutions and track ticket progress.
- **Personalization**: Tailored support experience based on your needs.
- **Knowledge at Your Fingertips**: Empower yourself with a comprehensive Knowledge Base.

Get Started Today!
We invite you to explore the JusticeONE Customer Support Portal by going to https://justice-one.net and clicking on the **Access Customer Support** button. Register now to streamline your support experience and enjoy hassle-free assistance when you need it most.

If you have any questions about using the portal, feel free to contact us directly through the **Submit a Ticket** feature or by calling 866-530-1452.  Additionally, you can browse the Knowledge Base for  self-guidance.

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