How to resubmit an item after Sync Failed in Mobile RMS
How to resubmit an item to sync to the web in Mobile RMS
1. Login to MobileRMS
2. Click on the gears icon for setup options
3. Click on the button for “Show Sync Status”
4. When you see an item that has failed, click on the pencil icon
5. Choose the Save option and it will resend to the web.
If you need additional assistance, please contact our Support Team at www.justice-one.net, and they will be happy to help!
Related Articles
Troubleshooting Sync Issues in JusticeONE Mobile
1. Login to JusticeONE MobileRMS 2. Click on the Settings icon for setup options 3. Click on the button for “Show Sync Status” 4. When you see an item that has failed, click on the pencil icon 5. Correct any red highlighted errors or misspelled ...How to add Court Dates for eTickets in JusticeONE® RMS/Mobile RMS
Navigate to JusticeONE® on the web via www.justice-one.us. Click on the Admin Portal (you will need Admin credentials) Click on the E-Ticketing down arrow Click on Court Date Setup Choose your Court Name and Select Edit (pencil icon under Actions) ...JusticeONE System Icons - RMS
We've created a quick sheet to help you understand the icons used through JusticeONE RMS. If you need any additional assistance, please enter a support ticket at www.justice-one.net Guide to JusticeONE® symbols and icons1.pdfJusticeONE RMS: Report Approval
To approve a report in JusticeONE RMS: 1. Find the report in question and click the pencil icon or the incident/crash number to open the report. 2. Go through the report and ensure that it is worthy of approval. 3. Use the approval dropdown box to ...How to add court dates for e-ticketing in Mobile RMS and E-Citation
How to set up the calendar for e-ticketing use · Navigate to Admin Portal | E-Ticketing | Court Date Setup · Make sure to set your Court as the default court · Locate the pencil icon for the court you wish to create/update with court dates. Click the ...