How to Obtain Your Public IP Address and Submit a Whitelist Request
How to Obtain Your Public IP Address and Submit a Whitelist Request
Overview
This guide will walk you through the process of retrieving your public IP address using IPChicken.com and submitting a request to have it whitelisted through the JusticeOne support portal.
Step 1: Retrieve Your Public IP Address
To find your public IP address, follow these steps:
- Open a web browser (Chrome, Edge, Firefox, etc.).
- Navigate to IPChicken.com.
- Your public IP address will be displayed prominently at the top of the page. (See below example, address has been redacted for security)
- Copy the IP address by selecting it (click and drag or double click on the address itself to highlight) and pressing
Ctrl + C(Windows) orCmd + C(Mac).
Step 2: Submit a Whitelist Request
Once you have copied your public IP address, submit a request to have it whitelisted:
- Open a web browser and go to JusticeOne Support Portal.
- Fill out the required fields in the ticket submission form (see image below for guidance).
- In the Description field, clearly state that you are requesting to whitelist your public IP address and paste the copied IP address. Example:
"Please whitelist the following IP address:
XXX.XXX.XXX.XXX." - Provide any additional required details and submit the ticket.
Additional Notes
- If you experience any issues retrieving your public IP address, try refreshing the IPChicken page or using an alternative service like WhatIsMyIP.
- Ensure you are submitting the request from the correct network where access needs to be granted.
- You may need to wait for up to 30 minutes for the whitelist to take effect.
For further assistance, reach out to the JusticeOne support team through their portal.
Related Articles
JusticeONE Customer Support Request Methods
JusticeONE Customer Support Request Methods JusticeONE provides four official channels for requesting customer support, all of which are staffed 24/7, including holidays. To ensure prompt and efficient service, please refrain from submitting support ...JusticeONE Mobile: "The browser based authentication dialog failed to complete. Reason: The request could not be processed by the server due to invalid syntax"
This error is often a sign that your Microsoft Account (Outlook.com) security information—specifically the recovery options—needs to be updated or completed. Here is the error message you received and step-by-step instructions on how to set or update ...How to submit State Reporing for GA Municipal Courts
How to submit State Reporting for GA Municipal Courts 1. Verify all of your information in the Court Settings is correct in the Admin Portal 2. Using the left-hand navigation, select State Reporting 3. Change the date function to the appropriate ...How to Register an Account with the Georgia Administrative Office of the Courts to Import Georgia State Patrol Citations
Here's a knowledge base article outlining the steps to register an account with the Georgia Administrative Office of the Courts (AOC) to import Georgia State Patrol (GSP) citations. How to Register an Account with the Georgia Administrative Office of ...How do I add a new user to Courtware Hosting (Azure)?
Due to the sensitive nature of the data contained on the Courtware Hosting servers, users can only be added by the JusticeONE team. Please submit a support request and include the full first and last name of the user to be created, as well as the ...